Audio Advice Policies
At Audio Advice, we're dedicated to providing world-class, best-in-sound products. Sometimes, this means products may take a little longer for delivery & have special return policies. Please review our policy information below to learn more.
Special & Custom Orders
Many of our brands provide the option for customers to customize their products colors, cartridges, and more! We're happy to help you with custom orders, but due to the personalization of these items for your unique systems, we cannot allow returns on these items. Similarly, we do not allow returns on special order items that we do not regularly stock. Learn more about our return policy here.
Open Box & Warehouse Sale Products
We love to provide our customers with exceptional deals. Since open box deals are so deeply discounted, we cannot take returns on these items unless the product is proven defective. Learn more about our return policy here.
Shipping & Delivery
We offer free 2-Day shipping on the majority of the products we sell. However, tower speakers, furniture items, and other heavy items (over 75lbs) often require freight shipping or in-home delivery. While freight does take a little longer, it is often the safest method for these large items. Learn more about our shipping policy here.
Explore All Of Audio Advice's Policy Pages: