Our Story

Bringing Home Entertainment to Life Since 1978

For nearly 50 years, Audio Advice has helped people create extraordinary spaces to enjoy music, movies, and smarter living. From the early days of stereo systems to today’s custom home theaters and fully connected homes, our mission has always been the same: deliver the best technology, provide expert guidance, and treat every customer like family.

Audio Advice: Bringing Home Entertainment to Life Since 1978
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We are proud to be the leading home technology integrator in both the Carolinas, where we began, and across the nation as we continually expand and service our customers. Audio Advice has received more local and national honors than anyone in our space, including being named Best Specialty A/V Retailer in the United States by TWICE Magazine and winning Metro Magazine’s Bravo Award for “Best Place to Buy a Home Media System” every year since the award began.

Whether you're designing a custom home theater, upgrading your stereo system, or exploring smart home automation, we’re here to help you get it right. With one of the most experienced teams in the industry and showrooms recognized among the best in the country, Audio Advice offers a level of knowledge and service you won’t find anywhere else.

Listening room in Audio Advice showroom in Wilmington

Curated Products

Not all gear is created equal, which is why we’re highly selective. At Audio Advice, we offer a curated selection of the best home audio, home theater, and smart home products available today.

Our team evaluates hundreds of products each year, choosing only those that meet our highest standards for performance, design, reliability, and long-term value. From affordable upgrades to high-end components, every product we recommend is proven to perform in the real world.

Whether you're shopping online or visiting a showroom, you can trust that everything we carry has been carefully selected by our experts. If we sell it, it’s something we’d be proud to use in our own homes.

View of home theater from the rear

World-Class Experiences

At Audio Advice, we’ve designed every part of the experience to help you explore, learn, and find the right technology for your home, whether you're shopping online or visiting us in person.

Our website features helpful tools, expert reviews, and straightforward guides that make it easy to research and compare. Whether you're starting fresh or fine-tuning a system, we give you the resources to make confident decisions.

Our world-class showrooms bring it all to life, with fully built home theaters, high-performance audio systems, and fully automated smart homes you can experience in person. These real-world spaces are designed to inspire, and our expert consultants are here to walk you through every detail and help you envision what’s possible in your own home.

Two Audio Advice installation vans parked in front of a large house

Custom Design & Installation Services

Every project starts with your goals, your space, and how you live. Whether you're building a home theater, upgrading audio, or adding smart home technology, we design and install systems that fit seamlessly into your lifestyle.

Our team of consultants, designers, and installers guides you through the entire process—planning layouts, selecting the right gear, and making sure everything is installed and calibrated for top performance. We regularly collaborate with homeowners, builders, architects, and interior designers to get every detail right.

A well-installed system doesn’t just sound better. It works reliably, looks clean in your space, and lasts for years. And with remote monitoring and support, we can often catch and fix issues before you even notice them.

Audio Advice employee speaking to a couple in an Audio Advice showroom

Exceptional People, Delivering Superior Service

The real reason people choose Audio Advice and keep coming back is our team. We’re a group of passionate, experienced professionals who care about doing things the right way.

Many of us have been here for decades. We take pride in helping customers get the most out of their systems and treat every project like it’s our own.

Since 1978, that’s been the mindset. It started with our founder, Leon Shaw, whose favorite part of the job was getting people excited about music and home entertainment. That same passion still drives us today.


Umatched Support

We believe great service should last well beyond the installation. That’s why we offer ongoing support, system monitoring, and expert assistance whenever it’s needed. In many cases, our team can diagnose and resolve issues remotely. When a visit is required, we’re ready to step in and take care of it quickly and professionally.

Support has always been part of who we are. From small fixes to full system upgrades, we’re committed to keeping your technology performing exactly as it should.

We are committed to the best customer support in the industry. For our customers, support means three things:

The ability to fix and maintain the products we sell you

Going the extra mile when you have a problem

Maintaining a dedicated 24/7 on call service team

Giving Back

Here at Audio Advice, we are committed to giving back. One of the greatest challenges facing the world today is the impact of cancer. Audio Advice contributes a percent of all profits to the Helene Foundation, a non-profit dedicated to helping families of mothers undergoing cancer treatment.

Our founder, Leon Shaw, and our CEO, Scott Newnam, have both faced this personally. Their wives battled and overcame cancer, and their families experienced firsthand the emotional and physical toll it takes. They were fortunate to have strong support throughout that journey, and that experience inspired our commitment to help others facing the same fight.

Thank You for Choosing Audio Advice

We’re proud to serve thousands of customers across the country who trust us with their homes, their sound, and their entertainment. Whether you're building a theater, setting up a new audio system, or designing a fully connected smart home, our team is here to help you get it right.

Thank you for letting us serve you. We’re honored to be part of your journey and excited to help you experience technology the way it was meant to be enjoyed.