Returns & Exchanges
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backwards to make sure you're 100% satisfied and we won't accept anything less. We offer hassle-free returns and personalized service from real live people.
If an item hasn't met your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. See instructions below. We accept returns for any product purchased directly from our website only. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, such that it has impaired the resell value of the product, a partial refund will be given and calculated on a case-by-case basis.
*How do I return an item?
- To begin the return process for www.AudioAdvice.com orders, click the button below.
- Pack it in the original factory packaging with all accessories and manuals. We recommend securing the product box inside of a shipping box. Please remove or cover any old shipping labels on the box. Be sure to include your name and order number in or on the box.
- Ship it using the shipping label provided in the link above. After your return is received and inspected, we'll refund your original payment method (less return or restocking fees if applicable*) within 3 days. Please allow up to two billing cycles for it to appear on your statement.
Login to your Amazon acocount and initiate the return on your Amazon orders page. Once approved, we will provide a shipping label. Follow steps 2 & 3 above.
Login to your My eBay account and initiate the return under My Account. Once approved, we will provide a shipping label. Follow steps 2 & 3 above.
Login to your Walmart account and initiate the return in the My Account section. Once approved, we will provide a shipping label. Follow steps 2 & 3 above.