Ortofon Stereo Test Record
Ortofon Stereo Test Record
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We offer free 2-day shipping on most products within the continental US.
Weekdays - Orders placed by 2pm EST ship same day. Orders placed after 2pm EST will ship the following business day.
Weekends - Orders placed on Saturday and Sunday will ship Monday.
Orders requiring motor freight delivery may take more than two business days. Once your order has shipped, you'll receive a shipping confirmation email with a tracking number for easy tracking.
Orders that contain items that are currently backordered, special order, or out of stock will ship complete once all items are in-stock unless otherwise requested.
If you need it faster, you will have the option of choosing a quicker shipping option when you checkout on the website.
At this time, we do not ship internationally and orders to Hawaii and Alaska may incur an additional shipping charge. Please contact us at 888.899.8776 or email support@audioadvice.com to confirm.
Rerouting and Address Changes
We cannot make ANY address changes once an order is placed. If you are unable to accept delivery of your package as ordered, we will need to cancel your order, return the package to sender and have you replace your order through our website.
Keep the Box
We suggest you keep the shipping box or boxes for at least 30 days. It is actually a great idea to keep boxes for audio products for the life of the product. Having the box and all packing will increase the trade-in value should you decide to move up and they are handy to have should you ever need to send the unit in for repair.
How To Receive a Motor Freight Order
The trucking company will contact you to schedule a convenient time to deliver the order. Please note that you must be present for delivery.
Visually inspect the box to make sure you see no signs of damage. If you notice any damage at all, take some pictures with your phone and make a note of them on the delivery receipt the driver will ask you to sign. If it is obvious that the product is damaged, please refuse the order and contact us immediately at 888.899.8776 or email support@audioadvice.com.
Open your box as soon as possible and inspect the product for damage and contact us if you find anything wrong.
uShip In-Home Delivery
Due to current concerns surrounding COVID-19, uShip is able to offer THRESHOLD SERVICE ONLY at this time. To ensure everyone’s safety, uShip is advising carriers to refrain from making room-of-choice deliveries. Threshold service consists of the shipment being brought into the first door of the address or the lobby of an apartment/condo, and does not include set-up, installation, assembly or debris removal.
What to Expect: Most oversized items will be delivered within 2-3 weeks. Your carrier will place your item inside the first door of the address or the lobby of an apartment/condo.
Appointment Scheduling: Your delivery partner will call 24-48 hours prior to delivery to arrange an appointment window.
How to prepare for in-home delivery:
- Determine the clearest path from the street to your home
- Measure entrances and hallways to ensure your item will fit
- Remove any wall hangings or clutter to ensure a clear path and to prevent damages
- Remove old furnishings to allow placement for your new piece
Check your furniture for damages: We rarely expect damaged furniture, but in the instance it does happen, we have you covered. Once your item’s packaging is removed, check for any damages that may have occurred in transit. Take pictures of any damages and notate appropriately on the delivery receipt. Keep possession of the damaged piece and contact us via phone or email and we’ll start the process to repair/replace your new piece of furniture. For uShip customer support, please call 800-698-7447.
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backward to make sure you're 100% satisfied and we won't accept anything less. We offer 30-day hassle-free returns and personalized service from real, live people.
If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges. We want to treat your system as if it is our own and want you to be completely satisfied with your purchase.
Please see the instructions below. We only accept returns for any product purchased directly from our website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis.
Non-Returnable Items
The following items cannot be returned or cancelled:
- Special/Custom Order Items
- Open Box Products
- Gift Cards
- In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
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Turntables With a Broken Stylus: All turntables ship out with the stylus intact. If you return a turntable or phono cartridge with a broken or missing stylus you will be subject to a return fee. Please be careful when setting up your turntable and contact us with any questions.
Is It Easy To Return An Item?
Yes, simply give us a call at 888.899.8776 or you can email our support team at support@audioadvice.com. Many times our team of experts can help figure out why the product might not be working like you expected and get things fixed over the phone, so don’t be surprised if we ask a few questions, we love troubleshooting!
If our tech help can not make you happy, we will email over a return shipping label with a Return Number.
Hopefully, you saved all of the original item’s box and packaging inserts. You will want to pack back up your return or exchange in the same way it came out of the original box. Once you have everything packaged correctly, tape the box on the top and bottom to assure it stays together. If Audio Advice shipped the item to you inside a second box, it's a good idea to use that same extra box to help prevent damage on its way back to us. To avoid it accidentally coming back to you, use a magic marker to cross out the old shipping label or just tear it off.
The return shipping label we send you will have our address on it, just make sure you take the box to the right shipper (UPS, FEDEX, or USPS) as per the label.
If you are close to one of our stores, please let us know if it is more convenient for you to return it to us directly. You will still need to get a return number by contacting us and shipping and/or restocking charges may apply.
When Will I See My Refund?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can I Exchange My Purchase For Something Different?
Sometimes those big speakers just don’t fit in the room or you might have bought a small subwoofer and later found out you’d love a bigger one. If you would like to make an exchange within 30 days of receiving your item, just give us a call at 888.899.8776 or email support@audioadvice.com and we will help work out the details. Additional shipping charges and return costs may apply.
How Do I Cancel An Order?
If the item has already shipped out or is a special order item, it is not possible to cancel the order. Please contact us at 888.899.8776 or email support@audioadvice.com to start the return process.
What If I Find Shipping Damage?
We need to know right away about any shipping damage. Please contact us at 888.899.8776 or email support@audioadvice.com within 48 hours of your delivery so we can get the ball rolling on making things right. It’s very helpful to take some pictures and email them to us if possible.
Can I Refuse A Shipment?
You can, but unless the item is damaged, shipping and restocking fees will be deducted from your refund. If your item arrives damaged and you are lucky enough to be there, snap some quick pics and refuse the order. Then contact us so we can get a replacement on the way.
What Happens If My Order Is Defective?
This is actually pretty rare, most consumer electronics work fine out of the box 99.9% of the time. We’d like for you to contact us first by calling 888.899.8776 or email support@audioadvice.com so we can help get to the bottom of things. If your item is indeed defective during the first 30 days, we can usually exchange it for a new, replacement unit.
What About Service After 30 Days?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How Do You Determine A Restocking Fee?
You may not believe it, but sometimes we receive items back that were put in the box with zero packaging and are completely destroyed or are missing many of the pieces that came with the item. We also track serial numbers and will get back different serial numbers. We’ve even seen different items than what we shipped out be returned. However, it’s very important to package your return properly so that nothing goes missing or gets damaged in shipping, which will result in a restocking fee or even no refund at all. If a product is opened and the market value of the product is reduced, then a restocking fee may be applied to the cost of restocking and the reduced market value of the product. The bottom line is if you treat us fairly, we will do the same.
Audio Advice strives to provide industry-leading support and service while also maintaining the lowest prices available on products for our customers. We work hard with our vendors to bring our customers the best products at each price point. As a part of that process, we work with our vendors to provide the lowest pricing in our stores and on our website.
Our prices should always be the same as any other authorized dealer, including big-box retailers and major online retailers.
If you believe that you have found a lower advertised price from a legitimate authorized seller, call us and let us know so we can make sure we can correct any inadvertent error on our side. As a matter of policy, we update our prices automatically if a vendor changes its authorized pricing policies, so we generally have the best prices all the time. Increasingly, there are knock-off copies of products online, usually sold by non-authorized dealers.
Please be sure that the item meets the following conditions:
- The item is brand new, in stock, and available for purchase
- The item has the identical model number, color, etc as the item on our site.
- The seller is an authorized dealer
As always, our goal is to provide a terrific customer experience, including industry low prices. We appreciate your support.
Overview
Ortofon’s new Test Record is designed to allow you to verify your HiFi system in the most natural audio surroundings at home. The Test Record contains special test signals developed for analyzing cartridge performance as well as its interaction with your tonearm and turntable.
Before testing your cartridge, please verify the HiFi system’s functionality. The left speaker should be connected to the left amplifier channel and vice versa; both speakers should work in phase and be optimally positioned in the room.
The Test Record is designed to be played through your system with in-built RIAA equalization. Volume control is recommended to be set at a moderate signal level.
Please refer to your turntable and tonearm’s instructions for correct installation and alignment, adjust tonearm to be parallel to record surface, set Vertical Tracking Force and anti-skating according to the cartridge’s recommended technical data, and adjust stylus overhang.
Each side of the record consists of 15 tracks which have been cut from 1-4 and 5-15:
1. Frequency Sweep Left Channel 800 Hz – 50 kHz. Log. 28 sec. Linear cut* (800 – 20000 Hz ±1,5 dB)
2. Frequency Sweep Right Channel 800 Hz – 50 kHz. Log. 28 sec. Linear cut* (800 – 20000 Hz ±1,5 dB)
3. Frequency Sweep Left Channel 800 Hz – 50 kHz. Log. 28 sec. Linear cut* (800 – 20000 Hz ±1,5 dB)
4. Frequency Sweep Right Channel 800 Hz – 50 kHz. Log. 28 sec. Linear cut* (800 – 20000 Hz ±1,5 dB)
5. Reference tone 1000 Hz 5 cm/sec rms Left
6. Reference tone 1000 Hz 5 cm/sec rms Right
7. Reference tone 1000 Hz 5 cm/sec rms Left
8. Reference tone 1000 Hz 5 cm/sec rms Right
9. Tracking ability, lateral 50 μm peak
10. Tracking ability, lateral 60 μm peak
11. Tracking ability, lateral 70 μm peak
12. Tracking ability, lateral 80 μm peak
13. Tracking ability, lateral 90 μm peak
14. Tracking ability, lateral 100 μm peak
15. Square Wave Form 2.7 msec duty cycle 3:7
* The record has a constant velocity amplitude throughout the sweep.
1-4 Frequency sweep – a tool for checking frequency response
There are several factors that can affect frequency response, including cable capacitance, cartridge loading, tracking force, and worn parts. Because of this, it can be difficult to achieve a perfectly flat frequency response. Sometimes by making small compromises in the cartridge loading, better overall frequency response can be achieved. Considering the above the signal must be clean throughout the sweep.
5-8 Reference tone for testing channel output
With this standard reference, signal is it possible to check the correctness of the connections of the left and right channels, channel balance and speed of the turntable.
9 -14 Tracking ability test, 315 Hz lateral modulation
These tracks contain a 315 Hz signal, recorded at increasing pick amplitudes of 50, 60, 70, 80, 90, and 100 micrometers. Please refer to your cartridge’s tracking ability value specified in the technical datasheet. Your cartridge should be able to track the actual level without audible distortion. Inability to track can be heard as a departure from a pure tone or a sputtering and intermittent tone. To determine if it is one or both channels, the balance control can be utilized. In case of differing tracking ability in the left and right channels it is probably necessary to readjust the anti-skating correction of the tonearm. If both channels fail to track properly, then the vertical tracking force should be increased until no further improvement of the tracking force can be obtained.
15. Square Wave Form 2.7 msec duty cycle 3:7
When monitoring the output of your cartridge with an oscilloscope you’ll then see a square wave located precisely above each other if the connection from the cartridge is correct.
After successful completion of the above test procedures, you can ensure that your cartridge is optimized. Still the human ear is very sensitive to the difference in tone distortion; its level depends on the stylus condition and record wear.
- To maintain optimal sound reproduction and to minimize wear on your records as well as on your stylus, we recommend the following procedure before and after each playback:
- Remove dust carefully from record surfaces by using a fine antistatic brush or cloth before every use.
- Please remember to remove dust from the diamond tip before and after the playback of each record.
It should be noted that some phono equalizers may generate some tone distortion, which cannot be referred to the cartridge.
