MartinLogan Icon 3XW
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Free Shipping On All Orders, No Minimums.
We offer free 2-day shipping on most products within the continental US.
Weekdays - Orders placed by 2pm EST ship same day. Orders placed after 2pm EST will ship the following business day.
Weekends - Orders placed on Saturday and Sunday will ship Monday.
Orders requiring motor freight delivery may take more than two business days. Once your order has shipped, you'll receive a shipping confirmation email with a tracking number for easy tracking.
Orders that contain items that are currently backordered, special order, or out of stock will ship complete once all items are in-stock unless otherwise requested.
If you need it faster, you will have the option of choosing a quicker shipping option when you checkout on the website.
At this time, we do not ship internationally and orders to Hawaii and Alaska may incur an additional shipping charge. Please contact us at 888.899.8776 or email support@audioadvice.com to confirm.
Rerouting and Address Changes
We cannot make ANY address changes once an order is placed. If you are unable to accept delivery of your package as ordered, we will need to cancel your order, return the package to sender and have you replace your order through our website.
Keep the Box
We suggest you keep the shipping box or boxes for at least 30 days. It is actually a great idea to keep boxes for audio products for the life of the product. Having the box and all packing will increase the trade-in value should you decide to move up and they are handy to have should you ever need to send the unit in for repair.
How To Receive a Motor Freight Order
The trucking company will contact you to schedule a convenient time to deliver the order. Please note that you must be present for delivery.
Visually inspect the box to make sure you see no signs of damage. If you notice any damage at all, take some pictures with your phone and make a note of them on the delivery receipt the driver will ask you to sign. If it is obvious that the product is damaged, please refuse the order and contact us immediately at 888.899.8776 or email support@audioadvice.com.
Open your box as soon as possible and inspect the product for damage and contact us if you find anything wrong.
uShip In-Home Delivery
Due to current concerns surrounding COVID-19, uShip is able to offer THRESHOLD SERVICE ONLY at this time. To ensure everyone’s safety, uShip is advising carriers to refrain from making room-of-choice deliveries. Threshold service consists of the shipment being brought into the first door of the address or the lobby of an apartment/condo, and does not include set-up, installation, assembly or debris removal.
What to Expect: Most oversized items will be delivered within 2-3 weeks. Your carrier will place your item inside the first door of the address or the lobby of an apartment/condo.
Appointment Scheduling: Your delivery partner will call 24-48 hours prior to delivery to arrange an appointment window.
How to prepare for in-home delivery:
- Determine the clearest path from the street to your home
- Measure entrances and hallways to ensure your item will fit
- Remove any wall hangings or clutter to ensure a clear path and to prevent damages
- Remove old furnishings to allow placement for your new piece
Check your furniture for damages: We rarely expect damaged furniture, but in the instance it does happen, we have you covered. Once your item’s packaging is removed, check for any damages that may have occurred in transit. Take pictures of any damages and notate appropriately on the delivery receipt. Keep possession of the damaged piece and contact us via phone or email and we’ll start the process to repair/replace your new piece of furniture. For uShip customer support, please call 800-698-7447.
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backward to make sure you're 100% satisfied and we won't accept anything less. We offer 30-day hassle-free returns and personalized service from real, live people.
If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges. We want to treat your system as if it is our own and want you to be completely satisfied with your purchase.
Please see the instructions below. We only accept returns for any product purchased directly from our website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis.
Non-Returnable Items
The following items cannot be returned or cancelled:
- Special/Custom Order Items
- Open Box Products
- Gift Cards
- In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
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Turntables With a Broken Stylus: All turntables ship out with the stylus intact. If you return a turntable or phono cartridge with a broken or missing stylus you will be subject to a return fee. Please be careful when setting up your turntable and contact us with any questions.
Is It Easy To Return An Item?
Yes, simply give us a call at 888.899.8776 or you can email our support team at support@audioadvice.com. Many times our team of experts can help figure out why the product might not be working like you expected and get things fixed over the phone, so don’t be surprised if we ask a few questions, we love troubleshooting!
If our tech help can not make you happy, we will email over a return shipping label with a Return Number.
Hopefully, you saved all of the original item’s box and packaging inserts. You will want to pack back up your return or exchange in the same way it came out of the original box. Once you have everything packaged correctly, tape the box on the top and bottom to assure it stays together. If Audio Advice shipped the item to you inside a second box, it's a good idea to use that same extra box to help prevent damage on its way back to us. To avoid it accidentally coming back to you, use a magic marker to cross out the old shipping label or just tear it off.
The return shipping label we send you will have our address on it, just make sure you take the box to the right shipper (UPS, FEDEX, or USPS) as per the label.
If you are close to one of our stores, please let us know if it is more convenient for you to return it to us directly. You will still need to get a return number by contacting us and shipping and/or restocking charges may apply.
When Will I See My Refund?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can I Exchange My Purchase For Something Different?
Sometimes those big speakers just don’t fit in the room or you might have bought a small subwoofer and later found out you’d love a bigger one. If you would like to make an exchange within 30 days of receiving your item, just give us a call at 888.899.8776 or email support@audioadvice.com and we will help work out the details. Additional shipping charges and return costs may apply.
How Do I Cancel An Order?
If the item has already shipped out or is a special order item, it is not possible to cancel the order. Please contact us at 888.899.8776 or email support@audioadvice.com to start the return process.
What If I Find Shipping Damage?
We need to know right away about any shipping damage. Please contact us at 888.899.8776 or email support@audioadvice.com within 48 hours of your delivery so we can get the ball rolling on making things right. It’s very helpful to take some pictures and email them to us if possible.
Can I Refuse A Shipment?
You can, but unless the item is damaged, shipping and restocking fees will be deducted from your refund. If your item arrives damaged and you are lucky enough to be there, snap some quick pics and refuse the order. Then contact us so we can get a replacement on the way.
What Happens If My Order Is Defective?
This is actually pretty rare, most consumer electronics work fine out of the box 99.9% of the time. We’d like for you to contact us first by calling 888.899.8776 or email support@audioadvice.com so we can help get to the bottom of things. If your item is indeed defective during the first 30 days, we can usually exchange it for a new, replacement unit.
What About Service After 30 Days?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How Do You Determine A Restocking Fee?
You may not believe it, but sometimes we receive items back that were put in the box with zero packaging and are completely destroyed or are missing many of the pieces that came with the item. We also track serial numbers and will get back different serial numbers. We’ve even seen different items than what we shipped out be returned. However, it’s very important to package your return properly so that nothing goes missing or gets damaged in shipping, which will result in a restocking fee or even no refund at all. If a product is opened and the market value of the product is reduced, then a restocking fee may be applied to the cost of restocking and the reduced market value of the product. The bottom line is if you treat us fairly, we will do the same.
Audio Advice strives to provide industry-leading support and service while also maintaining the lowest prices available on products for our customers. We work hard with our vendors to bring our customers the best products at each price point. As a part of that process, we work with our vendors to provide the lowest pricing in our stores and on our website.
Our prices should always be the same as any other authorized dealer, including big-box retailers and major online retailers.
If you believe that you have found a lower advertised price from a legitimate authorized seller, call us and let us know so we can make sure we can correct any inadvertent error on our side. As a matter of policy, we update our prices automatically if a vendor changes its authorized pricing policies, so we generally have the best prices all the time. Increasingly, there are knock-off copies of products online, usually sold by non-authorized dealers.
Please be sure that the item meets the following conditions:
- The item is brand new, in stock, and available for purchase
- The item has the identical model number, color, etc as the item on our site.
- The seller is an authorized dealer
As always, our goal is to provide a terrific customer experience, including industry low prices. We appreciate your support.
Overview
Folded Motion® XT Obsidian Tweeters
MartinLogan's signature Folded Motion tweeter is a miracle of audio engineering. Its folded thin-film diaphragm gives it a much larger surface area than traditional dome tweeters of the same size. This "squeezing" design requires significantly less excursion than a dome tweeter, too, revealing controlled dispersion characteristics and vanishingly low distortion. These tiny tweeters mimic the high-frequency detail and response speed of a large electrostatic panel in a small space. Masterpiece CI Series steps up the game with the Folded Motion XT Obsidian tweeters, which advance thin-film transducer technology even further. The Folded Motion XT design features a 40% larger radiating surface and 80 x 30-degree controlled dispersion. This innovation increases audible bandwidth without sacrificing details and minimizes distortion to an unprecedented level, even while increasing the efficiency of the tweeter's already lightning-fast response time. The result is superior realism and alarming specificity. Folded Motion XT takes thin-film transducers to the next level—it's aurally astonishing.
Powerful Mid-Frequency and Bass Drivers with Unidirectional Carbon Fiber Multi-Section Cones with Nomex® Backers
Masterpiece CI loudspeakers feature cones custom-built using unidirectional carbon fiber, a material that is twice as strong as steel but with a sixth of the density, for exceptional rigidity without excessive weight. They are designed in multiple sections to take full advantage of the benefits of this material. Each cone is reinforced by a Nomex backer, for additional damping that prevents ringing and reduces breakup modes in these extremely rigid cones. The drivers feature powerful, efficient magnet structures, enabling massive excursion and huge sound output, while preserving deep bass details, even at sustained, lifelike volume levels.
Driver Engineering Details
To deliver accuracy in the critical midrange, mid-frequency drivers feature a specially engineered “stiff” suspension. Stiffening the suspension (the spider and surround) raises the driver’s resonant frequency and optimizes its performance to achieve a natural roll-off and inherently operate within an ideal range for a mid-frequency reproduction (as opposed to a comparably sized woofer). Each cone includes a concave dust cap that adds additional strength and rigidity while further reducing break up modes. An inverted surround design maximizes clearance behind the grille cover to enhance driver excursion, clarity, and linearity.
Phenolic Baffle and Sealed Back Box Enclosure
One key to replicating the performance of traditional loudspeakers with hidden, built-in speakers is the use of sealed, controlled-volume, back boxes. Statement 40XW, Monument 7XW, Tribute 5XW, and Icon 3XW, feature baffles of incredibly dense phenolic resin polymer fronted by an aluminum faceplate. This phenolic resin polymer is the same material we use in the Neolith's massive, acoustically-inert cabinet. It offers extraordinary material consistency that naturally minimizes deleterious resonances and vibrations. Masterpiece CI back boxes fit into standard stud walls. They provide controlled and predictable airspace (volume) within which the specially engineered drivers can perform at their best. The sealed box removes variables, like wall cavity size and construction quality, from the acoustic equation, guaranteeing a consistent, accurate performance, regardless of installation specs. Also, the hermetically sealed design keeps sound from leaking through walls. By controlling the sealed space volume and damping characteristics, and maintaining complete control over driver performance, crossover design, and cabinet construction, Masterpiece CI in-wall and in-ceiling speakers achieve an emotionally engaging experience on par with the performance of the world's most exceptional floorstanding speakers.
Die-cast Aluminum Mounting-Lock System
A simple, yet robust die-cast aluminum mounting-lock system maximizes strength while allowing quick, trouble-free installation. Pocketed screw holes help hold the drill steady, making installation a snap. When not in use, mounting locks are secured within a self-contained housing. When moved into place, they couple the chassis firmly to the ceiling or wall, increasing the rigidity of surfaces. If ever removed, the locks retract and latch back in their housings. Each speaker includes a full-size installation template featuring quick-reference instructions, and die-cut guides for marking the cutout hole.
Spring-Loaded Binding Posts
With easy pre-installation access, our spring-loaded binding posts feature a large 4.5mm wire access hole and connect via banana plug, pin, or 10AWG bare wire.
Proprietary Vojtko™ Crossover Networks
Vojtko Crossovers are named after MartinLogan's chief audio technologist, Joe Vojtko. His unique approach to crossover design is just as crucial to MartinLogan's Truth in Sound as are our innovative electrostatic and Folded Motion thin-film driver technologies. A Vojtko Crossover isn't just a set of design requirements; it's a philosophy. Vojtko Crossovers are hand-built from the highest quality components and avoid overly complex topologies. This crossover has a straightforward objective: breathtaking realism.
Hand-Selected Components
In designing each crossover topology, we take the drivers themselves into consideration. Carefully selected drivers, engineered for specific performance characteristics, are kept within their optimal frequency range by the custom Vojtko Crossover. Each crossover is handcrafted using exceptional polypropylene and polyester capacitors, custom wound and large steel laminate low-DCR inductors, and double thick PCBs. This precision-tuned network preserves even the most microscopic sonic nuances while handling the full dynamics of any source. It's a recipe for vanishingly low distortion and seamless driver integration. The most critical aspect of a Vojtko Crossover design is the final voicing, always conducted in a real-world environment. This uniquely pragmatic approach guarantees that even the most amazing MartinLogan loudspeakers, like the massive Statement 40XW, deliver Truth in Sound in any room, including yours.
Details & Specs
- Frequency Response 78–25,000 Hz ± 3 dB
- Tweeter Dispersion (horizontal x vertical) 80° x 30°
- Sensitivity 94 dB @ 2.83 volts/ meter
- Impedance 4 ohms. Compatible with 4, 6, or 8 ohm rated amps.
- Crossover Frequency 2400 Hz
- High Frequency Driver 1.25 x 2.4 inch (3.2 x 6.1 cm) Folded Motion XT Obsidian transducer with 4.5 x 2.75 inch (11.4 x 7 cm) diaphragm.
- Tweeter Aiming Rotatable tweeter for horizontal or vertical installations
- Low-Frequency Driver Two 5.25-inch (13.33 cm) black unidirectional carbon fiber multi-section cone with Nomex® backer and cast aluminum basket, sealed back chamber format. Concave dust cap.
- Components Custom air core coil inductors, polypropylene film capacitors, and low DF electrolytic capacitors. Thermal/current protection.
- Suitable Amplifier Range 20–250 watts
- Max Power Handling 125 watts
- Binding Post Inputs Push style
- Weight 15.5 lb (7 kg)
- Dimensions (overall size) 15.98 x 9.94 x 4.11 inch (405.95 x 252.6 x 104.3 mm)
- Required Wall Opening (includes tolerance) 14.66 x 8.64 inch (372 x 219 mm)
- Projection From Wall Surface 0.31 inch (7.8 mm)
- Depth Behind Wall Surface 3.8 inch (96.5 mm)
