EAT C-Major
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Keep the Box
We suggest you keep the shipping box or boxes for at least 30 days. It is actually a great idea to keep boxes for audio products for the life of the product. Having the box and all packing will increase the trade-in value should you decide to move up and they are handy to have should you ever need to send the unit in for repair.
How To Receive a Motor Freight Order
The trucking company will contact you to schedule a convenient time to deliver the order. Please note that you must be present for delivery.
Visually inspect the box to make sure you see no signs of damage. If you notice any damage at all, take some pictures with your phone and make a note of them on the delivery receipt the driver will ask you to sign. If it is obvious that the product is damaged, please refuse the order and contact us immediately at 888.899.8776 or email support@audioadvice.com.
Open your box as soon as possible and inspect the product for damage and contact us if you find anything wrong.
uShip In-Home Delivery
Due to current concerns surrounding COVID-19, uShip is able to offer THRESHOLD SERVICE ONLY at this time. To ensure everyone’s safety, uShip is advising carriers to refrain from making room-of-choice deliveries. Threshold service consists of the shipment being brought into the first door of the address or the lobby of an apartment/condo, and does not include set-up, installation, assembly or debris removal.
What to Expect: Most oversized items will be delivered within 2-3 weeks. Your carrier will place your item inside the first door of the address or the lobby of an apartment/condo.
Appointment Scheduling: Your delivery partner will call 24-48 hours prior to delivery to arrange an appointment window.
How to prepare for in-home delivery:
- Determine the clearest path from the street to your home
- Measure entrances and hallways to ensure your item will fit
- Remove any wall hangings or clutter to ensure a clear path and to prevent damages
- Remove old furnishings to allow placement for your new piece
Check your furniture for damages: We rarely expect damaged furniture, but in the instance it does happen, we have you covered. Once your item’s packaging is removed, check for any damages that may have occurred in transit. Take pictures of any damages and notate appropriately on the delivery receipt. Keep possession of the damaged piece and contact us via phone or email and we’ll start the process to repair/replace your new piece of furniture. For uShip customer support, please call 800-698-7447.
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backward to make sure you're 100% satisfied and we won't accept anything less. We offer 30-day hassle-free returns and personalized service from real, live people.
If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges. We want to treat your system as if it is our own and want you to be completely satisfied with your purchase.
Please see the instructions below. We only accept returns for any product purchased directly from our website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis.
Non-Returnable Items
The following items cannot be returned or cancelled:
- Special/Custom Order Items
- Open Box Products
- Gift Cards
- In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
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Turntables With a Broken Stylus: All turntables ship out with the stylus intact. If you return a turntable or phono cartridge with a broken or missing stylus you will be subject to a return fee. Please be careful when setting up your turntable and contact us with any questions.
Is It Easy To Return An Item?
Yes, simply give us a call at 888.899.8776 or you can email our support team at support@audioadvice.com. Many times our team of experts can help figure out why the product might not be working like you expected and get things fixed over the phone, so don’t be surprised if we ask a few questions, we love troubleshooting!
If our tech help can not make you happy, we will email over a return shipping label with a Return Number.
Hopefully, you saved all of the original item’s box and packaging inserts. You will want to pack back up your return or exchange in the same way it came out of the original box. Once you have everything packaged correctly, tape the box on the top and bottom to assure it stays together. If Audio Advice shipped the item to you inside a second box, it's a good idea to use that same extra box to help prevent damage on its way back to us. To avoid it accidentally coming back to you, use a magic marker to cross out the old shipping label or just tear it off.
The return shipping label we send you will have our address on it, just make sure you take the box to the right shipper (UPS, FEDEX, or USPS) as per the label.
If you are close to one of our stores, please let us know if it is more convenient for you to return it to us directly. You will still need to get a return number by contacting us and shipping and/or restocking charges may apply.
When Will I See My Refund?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can I Exchange My Purchase For Something Different?
Sometimes those big speakers just don’t fit in the room or you might have bought a small subwoofer and later found out you’d love a bigger one. If you would like to make an exchange within 30 days of receiving your item, just give us a call at 888.899.8776 or email support@audioadvice.com and we will help work out the details. Additional shipping charges and return costs may apply.
How Do I Cancel An Order?
If the item has already shipped out or is a special order item, it is not possible to cancel the order. Please contact us at 888.899.8776 or email support@audioadvice.com to start the return process.
What If I Find Shipping Damage?
We need to know right away about any shipping damage. Please contact us at 888.899.8776 or email support@audioadvice.com within 48 hours of your delivery so we can get the ball rolling on making things right. It’s very helpful to take some pictures and email them to us if possible.
Can I Refuse A Shipment?
You can, but unless the item is damaged, shipping and restocking fees will be deducted from your refund. If your item arrives damaged and you are lucky enough to be there, snap some quick pics and refuse the order. Then contact us so we can get a replacement on the way.
What Happens If My Order Is Defective?
This is actually pretty rare, most consumer electronics work fine out of the box 99.9% of the time. We’d like for you to contact us first by calling 888.899.8776 or email support@audioadvice.com so we can help get to the bottom of things. If your item is indeed defective during the first 30 days, we can usually exchange it for a new, replacement unit.
What About Service After 30 Days?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How Do You Determine A Restocking Fee?
You may not believe it, but sometimes we receive items back that were put in the box with zero packaging and are completely destroyed or are missing many of the pieces that came with the item. We also track serial numbers and will get back different serial numbers. We’ve even seen different items than what we shipped out be returned. However, it’s very important to package your return properly so that nothing goes missing or gets damaged in shipping, which will result in a restocking fee or even no refund at all. If a product is opened and the market value of the product is reduced, then a restocking fee may be applied to the cost of restocking and the reduced market value of the product. The bottom line is if you treat us fairly, we will do the same.
Audio Advice strives to provide industry-leading support and service while also maintaining the lowest prices available on products for our customers. We work hard with our vendors to bring our customers the best products at each price point. As a part of that process, we work with our vendors to provide the lowest pricing in our stores and on our website.
Our prices should always be the same as any other authorized dealer, including big-box retailers and major online retailers.
If you believe that you have found a lower advertised price from a legitimate authorized seller, call us and let us know so we can make sure we can correct any inadvertent error on our side. As a matter of policy, we update our prices automatically if a vendor changes its authorized pricing policies, so we generally have the best prices all the time. Increasingly, there are knock-off copies of products online, usually sold by non-authorized dealers.
Please be sure that the item meets the following conditions:
- The item is brand new, in stock, and available for purchase
- The item has the identical model number, color, etc as the item on our site.
- The seller is an authorized dealer
As always, our goal is to provide a terrific customer experience, including industry low prices. We appreciate your support.
Overview
The C-Major is EAT's best value turntable, incorporating many of the design features of the more expensive C-Sharp. You'll get a heavy platter for great speed stability, a solid record clamp, and the C-Note 9" tonearm, which uses very precision bearings. Combine this with the included $500 Ortofon Quintet Blue cartridge and fitted dustcover, and you will be getting a real value. This package will bring all your vinyl to life and give you many years of listening pleasure.
The High Notes
Amazing European Design Value
Super Dense Resonant Damping Base
Carbon Fiber Tonearm
Company & Product Overview
While EAT has been around for over two decades in Europe, they are relatively new to the US market. We had heard of the brand but never seen the product in person. That is, until CES 2017. We were so impressed that we decided to become a dealer on the spot.
EAT stands for European Audio Team and is owned by Jozefina Lichtenegger. Her design philosophy is to combine performance with beauty, and we have to say, the EAT products are just beautiful. We cover EAT’s very interesting history in great detail in our review of the C-Sharp -- the bigger brother to the C-Major. While we won’t repeat it all here, she is married to Heinz Lichtenegger, the managing director of Pro-ject Audio Systems. Pro-ject has some amazing production facilities that EAT is able to take advantage of, but the two companies are run totally separate and don’t even really have any similarly designed products.
EAT tables start at $1,595 but go all the way up to over $11k, so the C-Major is the second turntable in their line. It is a fully manual table and comes in a stunning gloss black finish. Every EAT table is solidly built, and the C-Major weighs 20lbs.
Design & Build Quality
The first time that we had a chance to play with the EAT turntables there were a couple of things that really impressed us right off the bat. Their striking appearance will obviously catch your attention. We’ve even had several happy EAT customers tell us that when they first got their table out of the box they just stared at it in awe. Once you start to put the table together, however, you will immediately get a great sense of the superb craftsmanship.
The EAT C-Major has a very similar look to the C-Sharp -- the same low slung body and mix of high gloss black, carbon fiber, and brushed aluminum which make many of the other tables on the market look chunky in comparison. The plinth is made of carbon fiber and is nestled on some floating isolators inside a thin, high-gloss black base. The C-Major’s 9” tonearm features a carbon fiber arm tube and the heavy platter supports a special mat that is made from recycled LPs. It’s then topped off with a substantial record clamp. The whole combination just looks fantastic!
Like all great turntables, the C-Major is a fully manual turntable. You might think that a high-end table like this would be difficult to use, but we were pleasantly surprised to discover that it’s just the opposite! You simply turn it on, move the tonearm over the record, lower it down, and enjoy the tunes!
Features & Technology
We’ll start from the bottom of the table and work our way up. The sleek and slim base is made out of a super dense MDF material. Inside, the low-noise motor is mounted to the lower sub-chassis which is isolated from the upper plinth with eight cone-shaped pieces of a high tech damping material called Thermoplastic Elastomer, or TPE. These provide great isolation from the motor and really do a great job damping out external vibrations. If you want to feel the damping effect, simply push down gently on the plinth.
The plinth is made from an outer shell of carbon fiber sandwiched over MDF. The C-Major has three adjustable feet which make leveling everything a snap. The feet are also internally damped to reduce any external noise from getting up to the table. The EAT also includes a low profile dust cover with the C-Major, which not only protects it, but also matches up with its sleek appearance.
The bearing for the inner platter is pretty similar to what you find in most turntables in this category. The inner platter has a shaft that drops into a bronze bearing well where its tip spins on a special plate made of a near friction-free, teflon-like material.
The outer platter weighs in at a stout 4 lbs and has a great design. The top part that touches the record is made out of recycled vinyl, while the rest of the platter is a sandwich design of an aluminum/magnesium alloy with TPE in the center. EAT puts more mass on the outer edge of the platter, which helps to give it a great flywheel effect. This combination of bearing and platter is one reason the EAT tables all have great speed consistency. Like the more expensive C-Sharp, the C-major also comes with an aluminum record clamp.
While there are lots of things we love about this table, one of our favorite aspects is the carbon fiber tonearm that we mentioned earlier. It’s incredibly adjustable, allowing you to use a wide range of phono cartridges on it. These adjustments exude European precision.
The design of the tonearm is a combination of a uni-pivot and a more conventional Carden type.
Uni-pivot arms can move freely, not only across the record and up and down, but also rotating on the horizontal plane. Imagine an airplane coming in for a landing when you see the wings move up and down on each side in relation to the ground. The theory is there is some movement like this in the record grooves and being able to have freedom of movement allows the cartridge to track better.
The downside of uni-pivots is they are a royal pain to adjust. EAT came up with a brilliant solution that gives you the best of both worlds and we can attest to the fact that it works great! You get a small amount of movement where the arm can tip left to right, but it behaves more like a traditional pivoted arm.
The rear counterweight has an additional weighted insert that you can install for cartridges that are heavier than normal. The counterweight doesn’t have any markings like a lot of high end tonearms, so you will need a stylus pressure gauge to set the right force, but luckily EAT includes one in the box.
You also have azimuth adjustment which allows you to adjust the tonearm left and right. When you look at your tonearm from the front while sitting on a record, the headshell should be parallel to the record surface. EAT lets you really fine tune this if you desire. Finally, you can even adjust the height of the tonearm rest and the cueing cylinder, allowing you to really dial things in for your cartridge.
For anti-skating, EAT uses a gravity-based system which we really like. It is a little bit of a pain to set up, but we’ve been able to help everyone through it, so if you purchase one and have any trouble, just give us a call.
Finally, to change from 33 to 45, like a lot of tables out there, you simply lift off the outer platter and move the belt on the motor pulley.
Please don’t let all of these adjustments make you think this table is finicky or hard to set up. The best way to buy it is with the deal EAT has on the Ortofon Blue, Black MC, or their own JO5. These all come preset up and you save quite a bit with the package -- $250 or $500, which makes the table an amazing deal!
Performance
To test out the EAT C-Major, we set up what we thought might be a typical rig. We used the Cambridge CXA80 integrated amp, a Sutherland KC Vibe phono stage and a pair of Paradigm’s new Premier 800F towers. The table used the Ortofon Blue, which we think is probably the best way to go for the money with the C-Major.
First up was the classic Landside from Fleetwood Mac. When you have a great system that is well set up Stevie Nick’s voice should be dead center while the guitars float in between the speakers. This combo aced this test!
Next up was Robbie Robertson’s Somewhere Down the Crazy River from his first solo album in 1987. We look for two things on this one. First, there are some very dynamic bass attacks as the track begins. Then later on, you can hear lots of emotion in his voice when he says "Why do you always end up down at Nick's Cafe?" , "I don't know, the wind just kind of pushed me this way." It’s in the first “why” and “pushed me this way” on a great system you’ll hear all kinds of subtle inflections in his voice. While we have heard more on much more expensive rigs, this combination once again, really drew us into the music. Plus, it nailed the bass attacks.
After hearing this, we wanted to pull out our favorite cut for testing speed stability. This is Pink Houses from John Cougar's Uh-Huh album. If the table has great speed stability, you’ll be tapping your foot to the music. Once again, the EAT was very impressive.
This is one very special table. It has the ability with its precision tonearm to track really well and its isolation system helps it provide that great bass impact. EAT designs are also winning us over for their speed purity. Finally, with its jewel of a tonearm, it's just fun to use!
Overall Recommendation
The C-Major with the Ortofon Blue is $2,795. We feel this is the best way to go as it seems to us, once you get above $3k, you are probably going to start looking at the C-Sharp, which does offer a lot more. If your budget tops out at $3k, this is one amazing and extremely beautiful table!
Details & Specs
- The C-Note tonearm on the C-Major is 9" in length instead of 10" on the C-Sharp
- There is no separate speed control
- The main chassis has a more compact footprint
- The platter clamp is smaller
- The platter is smaller