REL Acoustics HT/1003 MKII
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We cannot make ANY address changes once an order is placed. If you are unable to accept delivery of your package as ordered, we will need to cancel your order, return the package to sender and have you replace your order through our website.
Keep the Box
We suggest you keep the shipping box or boxes for at least 30 days. It is actually a great idea to keep boxes for audio products for the life of the product. Having the box and all packing will increase the trade-in value should you decide to move up and they are handy to have should you ever need to send the unit in for repair.
How To Receive a Motor Freight Order
The trucking company will contact you to schedule a convenient time to deliver the order. Please note that you must be present for delivery.
Visually inspect the box to make sure you see no signs of damage. If you notice any damage at all, take some pictures with your phone and make a note of them on the delivery receipt the driver will ask you to sign. If it is obvious that the product is damaged, please refuse the order and contact us immediately at 888.899.8776 or email support@audioadvice.com.
Open your box as soon as possible and inspect the product for damage and contact us if you find anything wrong.
uShip In-Home Delivery
Due to current concerns surrounding COVID-19, uShip is able to offer THRESHOLD SERVICE ONLY at this time. To ensure everyone’s safety, uShip is advising carriers to refrain from making room-of-choice deliveries. Threshold service consists of the shipment being brought into the first door of the address or the lobby of an apartment/condo, and does not include set-up, installation, assembly or debris removal.
What to Expect: Most oversized items will be delivered within 2-3 weeks. Your carrier will place your item inside the first door of the address or the lobby of an apartment/condo.
Appointment Scheduling: Your delivery partner will call 24-48 hours prior to delivery to arrange an appointment window.
How to prepare for in-home delivery:
- Determine the clearest path from the street to your home
- Measure entrances and hallways to ensure your item will fit
- Remove any wall hangings or clutter to ensure a clear path and to prevent damages
- Remove old furnishings to allow placement for your new piece
Check your furniture for damages: We rarely expect damaged furniture, but in the instance it does happen, we have you covered. Once your item’s packaging is removed, check for any damages that may have occurred in transit. Take pictures of any damages and notate appropriately on the delivery receipt. Keep possession of the damaged piece and contact us via phone or email and we’ll start the process to repair/replace your new piece of furniture. For uShip customer support, please call 800-698-7447.
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backward to make sure you're 100% satisfied and we won't accept anything less. We offer 30-day hassle-free returns and personalized service from real, live people.
If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges. We want to treat your system as if it is our own and want you to be completely satisfied with your purchase.
Please see the instructions below. We only accept returns for any product purchased directly from our website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis.
Non-Returnable Items
The following items cannot be returned or cancelled:
- Special/Custom Order Items
- Open Box Products
- Gift Cards
- In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
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Turntables With a Broken Stylus: All turntables ship out with the stylus intact. If you return a turntable or phono cartridge with a broken or missing stylus you will be subject to a return fee. Please be careful when setting up your turntable and contact us with any questions.
Is It Easy To Return An Item?
Yes, simply give us a call at 888.899.8776 or you can email our support team at support@audioadvice.com. Many times our team of experts can help figure out why the product might not be working like you expected and get things fixed over the phone, so don’t be surprised if we ask a few questions, we love troubleshooting!
If our tech help can not make you happy, we will email over a return shipping label with a Return Number.
Hopefully, you saved all of the original item’s box and packaging inserts. You will want to pack back up your return or exchange in the same way it came out of the original box. Once you have everything packaged correctly, tape the box on the top and bottom to assure it stays together. If Audio Advice shipped the item to you inside a second box, it's a good idea to use that same extra box to help prevent damage on its way back to us. To avoid it accidentally coming back to you, use a magic marker to cross out the old shipping label or just tear it off.
The return shipping label we send you will have our address on it, just make sure you take the box to the right shipper (UPS, FEDEX, or USPS) as per the label.
If you are close to one of our stores, please let us know if it is more convenient for you to return it to us directly. You will still need to get a return number by contacting us and shipping and/or restocking charges may apply.
When Will I See My Refund?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can I Exchange My Purchase For Something Different?
Sometimes those big speakers just don’t fit in the room or you might have bought a small subwoofer and later found out you’d love a bigger one. If you would like to make an exchange within 30 days of receiving your item, just give us a call at 888.899.8776 or email support@audioadvice.com and we will help work out the details. Additional shipping charges and return costs may apply.
How Do I Cancel An Order?
If the item has already shipped out or is a special order item, it is not possible to cancel the order. Please contact us at 888.899.8776 or email support@audioadvice.com to start the return process.
What If I Find Shipping Damage?
We need to know right away about any shipping damage. Please contact us at 888.899.8776 or email support@audioadvice.com within 48 hours of your delivery so we can get the ball rolling on making things right. It’s very helpful to take some pictures and email them to us if possible.
Can I Refuse A Shipment?
You can, but unless the item is damaged, shipping and restocking fees will be deducted from your refund. If your item arrives damaged and you are lucky enough to be there, snap some quick pics and refuse the order. Then contact us so we can get a replacement on the way.
What Happens If My Order Is Defective?
This is actually pretty rare, most consumer electronics work fine out of the box 99.9% of the time. We’d like for you to contact us first by calling 888.899.8776 or email support@audioadvice.com so we can help get to the bottom of things. If your item is indeed defective during the first 30 days, we can usually exchange it for a new, replacement unit.
What About Service After 30 Days?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How Do You Determine A Restocking Fee?
You may not believe it, but sometimes we receive items back that were put in the box with zero packaging and are completely destroyed or are missing many of the pieces that came with the item. We also track serial numbers and will get back different serial numbers. We’ve even seen different items than what we shipped out be returned. However, it’s very important to package your return properly so that nothing goes missing or gets damaged in shipping, which will result in a restocking fee or even no refund at all. If a product is opened and the market value of the product is reduced, then a restocking fee may be applied to the cost of restocking and the reduced market value of the product. The bottom line is if you treat us fairly, we will do the same.
Audio Advice strives to provide industry-leading support and service while also maintaining the lowest prices available on products for our customers. We work hard with our vendors to bring our customers the best products at each price point. As a part of that process, we work with our vendors to provide the lowest pricing in our stores and on our website.
Our prices should always be the same as any other authorized dealer, including big-box retailers and major online retailers.
If you believe that you have found a lower advertised price from a legitimate authorized seller, call us and let us know so we can make sure we can correct any inadvertent error on our side. As a matter of policy, we update our prices automatically if a vendor changes its authorized pricing policies, so we generally have the best prices all the time. Increasingly, there are knock-off copies of products online, usually sold by non-authorized dealers.
Please be sure that the item meets the following conditions:
- The item is brand new, in stock, and available for purchase
- The item has the identical model number, color, etc as the item on our site.
- The seller is an authorized dealer
As always, our goal is to provide a terrific customer experience, including industry low prices. We appreciate your support.
Overview
Buy an HT/1003 MKII if you either don’t have the space or don’t require the extra output of the larger models. It’s that simple. More compact, just as beautiful, it delivers identical build quality to its siblings. It’s style makes it an ideal partner in HT/3D REL theater setups with Serie T/x.
Performance Home Theater
Perhaps the most dramatic update in the entire HT range is delivered by the remarkable HT/1003 MKII. In theater, nothing impresses like raw output, even if you don’t use all of it. HT/1003 MKII’s increase in usable headroom confers an ease to the sound that lesser designs can’t compete with. Here, the new MKII version realizes a full 10 dB higher output (that’s twice as loud) over its forbear. As with its larger brothers, HT/1003 MKII receives the full suite of MKII upgrades. First, a higher secondary filter allows energy to extend further up the sonic spectrum means explosions are more savage than ever. Next, an all-analog PerfectFilter™ lifts and extends the deepest bass. Additionally, an analog subsonic filter filters out the signals that can lead to damage below 20Hz. All this is packaged in the same sexy, serious look that blends perfectly with the Serie T/x and S for use in HT-3D systems. Also, improvements to driver, amplifier, and filters means this latest version is now a seriously musical sub.
Designer Exterior
The sexy new cabinetry is bespoke, with new textures, proportions, and finishing touches previously unseen in the category. Lower, sleeker cabinetry borrows proportions drawn from the new Reference models. Through experimentation over the years, REL found that this results in a faster, deeper presentation of bass—all while looking smashing. The eye is immediately drawn to the top panel, which is finished in 5 coats of hand-polished piano black lacquer. A discreet REL logo floats within the top layer of lacquer, while the body of the cabinet is clad in horizontally streaked, line-grained composite. The entire affair looks expensive, bespoke, and tastefully restrained. Also, it can be combined with either Serie T/x or Serie S in large, fully-immersive REL HT/3D™ setups.
Drive Like You Mean It
HT/1003 MKII’s driver remains a 10” (250mm) CarbonGlas™ construct to keep its overall size reasonable in its role as the powerhouse for slightly more modest spaces. Every component was beefed up—improved in ways both large and small to deliver the greatest performance possible. Lightweight, stiff, and quiet, the combination of glass fiber primary cones with true carbon fiber centre caps results in a cost-effective yet pistonic cone. Larger, more powerful magnets produce greater energy. Upgraded suspension designs with enlarged surround to permit greater travel means output remains under control all the way to the limits of amplifier and driver. The result is prodigious output for this price point while remaining fast and liquid, as do all RELs.
Now Hear This!
Amplifiers do the dirty work and the heavy lifting in a theater subwoofer. REL turned to a true Tier One amp supplier to build their latest design and they didn’t disappoint. They created thicker boards, and upgraded power supplies—all the stuff that, while not sexy, results in a brutally powerful 300W amp (did you know all RELs are specified as RMS Continuous, just like a big, expensive 300 W monoblock amp?) with remarkable longevity. It generates truly awe-inspiring sound. While its theater applications get all the headlines, its big secret is that it sounds sublime in musical applications. Big and robust-sounding, the HT/1003 MKII is sure to become an instant classic.
PerfectFilters™: Where it All Starts
REL input filters are renowned throughout the audio world. They bring together ultra-fast analog crossovers, customer-designed elevation filters that extend the flatness of deep bass, and integrated limiters that allow all the power to explode outward. This compact series of analog circuits is REL’s secret recipe in both music and film sound. Refined in this second generation, the secondary filters used now allow extension to a much higher frequency, allowing the rarefaction of air in the sound of an explosion to feel that much more realistic. Additionally, their latest circuit includes an all-analog subsonic filter that begins as low as 12 Hz to minimize the effects of infra-noise from soundtracks that extends well below the resonance point of the driver. The result is incredible delivered power with the ability to play to the driver’s limit without distortion.
Wired For Sound: HT-Air
Wired for sound used to entail long runs of cable strewn across the floor. With the optional HT-Air™, great sound has become “un-wired.” Wire has been replaced by a tiny transmitter and matching receiver that sends an incredibly fast 5.8Ghz wireless signal up to 60 feet with no digital compression. This affordable circuit includes the same LSIC chip that powers their state-of-the-art AirShip II, minus the expensive analog-to-digital and digital-to-analog (DAC) convertors. The HT-Air is perfect for the .1/LFE signals using RCA connectors that are HT/1205 MKII’s primary mission.
Details & Specs
| Specifications | |
|---|---|
| Type | Closed box, front-firing driver |
| Driver Size and Material | 10 in., 250mm long-throw, CarbonGlas™ cone structure, inverted carbon fiber dust cap, steel chassis |
| Passive Radiator Size and Material | N/A |
| Low Frequency Extension | -6dB at 24 Hz |
| Input Connectors | Dual purpose Low Level stereo RCA or LFE RCA |
| Output Connectors | Daisy Chain Low Level stereo RCA or LFE RCA |
| Power Output | 300 watts (RMS) |
| Amplifier Type | NextGen5 Class D |
| Wireless Capability | HT Air Wireless (Optional), Zero Compression Single Large Scale Integrated Chip |
| Dual Parametric Filter | N/A |
| Protection System | |
| Fully Electronic Set Safe | Yes |
| D.C. Fault | Yes |
| Output Short | Yes |
| Mains Input Voltage | 220-240 volts, 110-120 volts for certain markets |
| Fuses | 6.3 Amp semi delay 230 or 115 volts operation |
| Dimensions | |
| W X H X D | 14.25 in. x 13.25 in. x 15.25 in. 362mm x 343mm x 387mm |
| Net Weight | 34.2 lbs 15.5kg |
| Finish | Horizontally Oriented Lined Grained Black Composite Cabinet, 15mm Top Plate, finished in 5 coats of Hand rubbed High Gloss Black Lacquer |
| Supplied Accessories | |
| Mains Lead | Yes |
| Neutrik Speakon | N/A |
| Interconnect | No |
| User Manual | Yes |
Reviews
Customer Reviews
Paired it with my focal Theva N3 for movies and music! Upgraded from an 8 inch Kanro Sub 8 and the leap was massive. Rel's smallest 10-inch HT sub is more than enough for me at the moment.. helped my towers to reach the lower frequencies that were absent before.. did not realize what i was missing until I got this sub.. blended in greatly!
