Today’s home network is becoming the most important system in the home after the electrical wiring. We’ve got video streaming, music downloads, video conferencing, Skype, and secure business VPN connections all putting a load on your network. We also have sophisticated electronic thieves roaming neighborhoods with wifi spying devices attempting to hack into your network.

Our Technology Concierge Platform is a cloud-based platform allowing Audio Advice to provide incredible customer service and technical support in a timely fashion, so you can get the most out of your home’s technology.

Quick, Proactive Maintenance

Thanks to better visibility and device access through our Technology Concierge Platform, we get quick insight into any glitches or issues in your home. We fix problems remotely via modified configurations or reboots — often times before you even notice anything.

Non-Invasive Support

Sometimes the smallest system issues can cause big problems, whether you’re watching late night TV or in the middle of a big party. Remote assistance means Audio Advice can now investigate and fix common problems without needing to meet you at your home.

Ongoing System Updates

Our Technology Concierge Platform helps keep your system up-to-date and safe through firmware updates, so today’s technology can be used tomorrow.