JVC OPEN BOX DLA-NP5 - Excellent Condition
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We offer free 2-day shipping on most products within the continental US.
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Orders requiring motor freight delivery may take more than two business days. Once your order has shipped, you'll receive a shipping confirmation email with a tracking number for easy tracking.
Orders that contain items that are currently backordered, special order, or out of stock will ship complete once all items are in-stock unless otherwise requested.
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At this time, we do not ship internationally and orders to Hawaii and Alaska may incur an additional shipping charge. Please contact us at 888.899.8776 or email support@audioadvice.com to confirm.
Rerouting and Address Changes
We cannot make ANY address changes once an order is placed. If you are unable to accept delivery of your package as ordered, we will need to cancel your order, return the package to sender and have you replace your order through our website.
Keep the Box
We suggest you keep the shipping box or boxes for at least 30 days. It is actually a great idea to keep boxes for audio products for the life of the product. Having the box and all packing will increase the trade-in value should you decide to move up and they are handy to have should you ever need to send the unit in for repair.
How To Receive a Motor Freight Order
The trucking company will contact you to schedule a convenient time to deliver the order. Please note that you must be present for delivery.
Visually inspect the box to make sure you see no signs of damage. If you notice any damage at all, take some pictures with your phone and make a note of them on the delivery receipt the driver will ask you to sign. If it is obvious that the product is damaged, please refuse the order and contact us immediately at 888.899.8776 or email support@audioadvice.com.
Open your box as soon as possible and inspect the product for damage and contact us if you find anything wrong.
uShip In-Home Delivery
Due to current concerns surrounding COVID-19, uShip is able to offer THRESHOLD SERVICE ONLY at this time. To ensure everyone’s safety, uShip is advising carriers to refrain from making room-of-choice deliveries. Threshold service consists of the shipment being brought into the first door of the address or the lobby of an apartment/condo, and does not include set-up, installation, assembly or debris removal.
What to Expect: Most oversized items will be delivered within 2-3 weeks. Your carrier will place your item inside the first door of the address or the lobby of an apartment/condo.
Appointment Scheduling: Your delivery partner will call 24-48 hours prior to delivery to arrange an appointment window.
How to prepare for in-home delivery:
- Determine the clearest path from the street to your home
- Measure entrances and hallways to ensure your item will fit
- Remove any wall hangings or clutter to ensure a clear path and to prevent damages
- Remove old furnishings to allow placement for your new piece
Check your furniture for damages: We rarely expect damaged furniture, but in the instance it does happen, we have you covered. Once your item’s packaging is removed, check for any damages that may have occurred in transit. Take pictures of any damages and notate appropriately on the delivery receipt. Keep possession of the damaged piece and contact us via phone or email and we’ll start the process to repair/replace your new piece of furniture. For uShip customer support, please call 800-698-7447.
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backward to make sure you're 100% satisfied and we won't accept anything less. We offer 30-day hassle-free returns and personalized service from real, live people.
If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges. We want to treat your system as if it is our own and want you to be completely satisfied with your purchase.
Please see the instructions below. We only accept returns for any product purchased directly from our website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis.
Non-Returnable Items
The following items cannot be returned or cancelled:
- Special/Custom Order Items
- Open Box Products
- Gift Cards
- In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
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Turntables With a Broken Stylus: All turntables ship out with the stylus intact. If you return a turntable or phono cartridge with a broken or missing stylus you will be subject to a return fee. Please be careful when setting up your turntable and contact us with any questions.
Is It Easy To Return An Item?
Yes, simply give us a call at 888.899.8776 or you can email our support team at support@audioadvice.com. Many times our team of experts can help figure out why the product might not be working like you expected and get things fixed over the phone, so don’t be surprised if we ask a few questions, we love troubleshooting!
If our tech help can not make you happy, we will email over a return shipping label with a Return Number.
Hopefully, you saved all of the original item’s box and packaging inserts. You will want to pack back up your return or exchange in the same way it came out of the original box. Once you have everything packaged correctly, tape the box on the top and bottom to assure it stays together. If Audio Advice shipped the item to you inside a second box, it's a good idea to use that same extra box to help prevent damage on its way back to us. To avoid it accidentally coming back to you, use a magic marker to cross out the old shipping label or just tear it off.
The return shipping label we send you will have our address on it, just make sure you take the box to the right shipper (UPS, FEDEX, or USPS) as per the label.
If you are close to one of our stores, please let us know if it is more convenient for you to return it to us directly. You will still need to get a return number by contacting us and shipping and/or restocking charges may apply.
When Will I See My Refund?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can I Exchange My Purchase For Something Different?
Sometimes those big speakers just don’t fit in the room or you might have bought a small subwoofer and later found out you’d love a bigger one. If you would like to make an exchange within 30 days of receiving your item, just give us a call at 888.899.8776 or email support@audioadvice.com and we will help work out the details. Additional shipping charges and return costs may apply.
How Do I Cancel An Order?
If the item has already shipped out or is a special order item, it is not possible to cancel the order. Please contact us at 888.899.8776 or email support@audioadvice.com to start the return process.
What If I Find Shipping Damage?
We need to know right away about any shipping damage. Please contact us at 888.899.8776 or email support@audioadvice.com within 48 hours of your delivery so we can get the ball rolling on making things right. It’s very helpful to take some pictures and email them to us if possible.
Can I Refuse A Shipment?
You can, but unless the item is damaged, shipping and restocking fees will be deducted from your refund. If your item arrives damaged and you are lucky enough to be there, snap some quick pics and refuse the order. Then contact us so we can get a replacement on the way.
What Happens If My Order Is Defective?
This is actually pretty rare, most consumer electronics work fine out of the box 99.9% of the time. We’d like for you to contact us first by calling 888.899.8776 or email support@audioadvice.com so we can help get to the bottom of things. If your item is indeed defective during the first 30 days, we can usually exchange it for a new, replacement unit.
What About Service After 30 Days?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How Do You Determine A Restocking Fee?
You may not believe it, but sometimes we receive items back that were put in the box with zero packaging and are completely destroyed or are missing many of the pieces that came with the item. We also track serial numbers and will get back different serial numbers. We’ve even seen different items than what we shipped out be returned. However, it’s very important to package your return properly so that nothing goes missing or gets damaged in shipping, which will result in a restocking fee or even no refund at all. If a product is opened and the market value of the product is reduced, then a restocking fee may be applied to the cost of restocking and the reduced market value of the product. The bottom line is if you treat us fairly, we will do the same.
Audio Advice strives to provide industry-leading support and service while also maintaining the lowest prices available on products for our customers. We work hard with our vendors to bring our customers the best products at each price point. As a part of that process, we work with our vendors to provide the lowest pricing in our stores and on our website.
Our prices should always be the same as any other authorized dealer, including big-box retailers and major online retailers.
If you believe that you have found a lower advertised price from a legitimate authorized seller, call us and let us know so we can make sure we can correct any inadvertent error on our side. As a matter of policy, we update our prices automatically if a vendor changes its authorized pricing policies, so we generally have the best prices all the time. Increasingly, there are knock-off copies of products online, usually sold by non-authorized dealers.
Please be sure that the item meets the following conditions:
- The item is brand new, in stock, and available for purchase
- The item has the identical model number, color, etc as the item on our site.
- The seller is an authorized dealer
As always, our goal is to provide a terrific customer experience, including industry low prices. We appreciate your support.
Overview
The JVC DLA-NP5 4K Home Theater Projector is an incredible entry-level front projector that delivers all of the essentials — 1,900 lumen brightness, native 4K resolution, and HDMI 2.1. Packed with cutting-edge technology, the NP5 offers stunning image quality and a wide range of advanced features that represent an upgraded version of JVC’s already outstanding NX5. With the NP5, you’ll get more light output than the NX5 with lots of tech improvements that make it even more popular than the model it replaces. In this review, we will dive into the details of the NP5, how it performed in our testing, and why it is a must-have for any home theater setup.
JVC NP5 Features & Technology
Access to Immersive Widescreen Viewing
When you look at the marketing jargon for the NP5, JVC does not really elaborate on what we think is one of its best features. We suspect it’s because they just take it for granted since their projectors are geared towards the home theater enthusiast. This big feature is lens memory.
Having lens memory allows you to have the widescreen experience that we are big believers in at Audio Advice. Almost 85% of blockbuster movies are shot in widescreen and all you need to enjoy movies in full widescreen glory is a 2.40 screen and a projector with lens memory. This lets you set one memory for normal 16:9 content and another for widescreen movies. The NP5 is the least expensive true 4K projector we know of that has lens memory to get you into that amazing immersive experience.
Even better, JVC gives you 10 memories. There is a new aspect ratio showing up on a lot of European movies and TV series which is 2.0, it’s wider than 16:9 but not as wide as 2.40. With 10 memories you can easily handle these and any future aspect ratios.
Support for HDR10+
What is HDR?
One big reason home theater gurus love JVC projectors is how advanced they have gotten in their support of HDR. HDR stands for High Dynamic Range. HDR10 was the initial version that allowed the studios to deliver content with an even better picture. Metadata is embedded in the video feed that instructs your display to produce more variations of colors, deeper blacks, and whiter whites. This is a true technological breakthrough that we felt was as big as 4K.
There is just one catch in the projector world. HDR10 was designed around flat-panel televisions that have the ability to produce light output in the range of 1,000-4,000 Nits. For reference, one nit is equal to one candela (one candlepower) per square meter. Front projectors are usually only able to produce about 50-200 Nits at the most. Immediately after HDR10 was first introduced, projector software engineers started working on ways to interpret the HDR10 data to allow for the best performance.
JVC came out with what is called Frame Adapt HDR. Their software looks at the incoming signal frame by frame and changes the tone mapping dynamically by analyzing the HDR10 data. The cool part about Frame Adapt HDR is the fact you can greatly improve how any HDR system works if you know the true light output the display can deliver. With the Home Theater Optimizer, you actually input the size of your screen and using a screen adjustment mode table , the software in the projector knows your throw distance based on the zoom setting so it can take the data you input on your screen and perfectly match the incoming HDR10 data to your system using their Home Theater Optimizer software. That is just a fantastic feature!
What is HDR10+?
This was present on the NX5, but the NP5 takes it even further. HDR10+ is an interesting development based on HDR10. HDR10 told the software two pieces of data, the maximum brightness for the entire movie and the average brightness. HDR10+ sends over a constantly changing stream of luminance data which allows HDR to deliver an even closer representation of what the producer wanted us to see. As you might have guessed, the NP5 can handle HDR10+!
If all of this HDR talk has your head spinning, we can assure you, getting it set up right is just two simple steps. We tell you about these in our exclusive tips and tricks you get when you purchase your JVC projector from Audio Advice.
All Glass Lens
One reason the NP5 weighs in at a whopping 43 pounds is its all glass 65mm lens. If you are into photography, you know the lens is all-important and it’s great to see JVC using this type of lens.
48Gbps HDMI 2.1 HDCP2.3 Inputs
You will not have to worry about HDMI changes with the NP5. It supports the latest HDMI spec that we expect will be used for future types of content. These two inputs also support the latest tech for video gaming, 4K 120p.
Higher Light Output
The NP5 gives you 1900 lumens compared to 1800 lumens on the NX5. This will let you stretch that screen size you were dreaming about even larger!
Awesome Calibration System
While this is the same as JVC had in the NX5, it is a deep and extensive menu that will let you adjust all kinds of levels to fine tune your projector should you desire. However, we suggest, for the most part, you leave them at their factory settings. We go over this in our tips and tricks guide.
Should you wish to take things to the max and feel like a professional calibrator, JVC has a piece of software you can download to use with an external optical meter. A good meter will cost you around $200, but with a laptop and the meter, you can get extremely close to where a professional calibrator would take it. And it’s all fairly automatic.
Great Warranty
JVC projectors are all built like tanks. As we mentioned before, the NP5 is 43 pounds. We highly recommend you have a friend around to help when you go to hang your new JVC projector!
JVC stands behind their build quality with a 3 year warranty and a 1 year advanced replacement warranty, which is pretty incredible.
Performance Testing
When we put the NP5 to the test in our home theater lab, we were immediately thrilled with the black levels it was capable of. Even during some of the darkest scenes we could find, the shadows were brilliantly replicated with natural and deep black colors. When we input our screen size on the Theater Optimizer and had Frame Adapt HDR on, the dynamic tone mapping did an outstanding job at keeping even the brightest of scenes well exposed and the darkest parts of the scene still viewable. SDR content also was produced really well with good mid-tones and life-like skin tones that really add to its cinematic look.
On top of that, the sharpness and detail out of the box with its true 4K picture really impressed us as well. The finest details were crisp and clear, drawing us into each movie we watched. The processing in the NP5 handled the motion really well especially when playing back at 24 frames per second movie. There was no judder or motion blur which gives you that natural, cinematic feel as if you’re at the movies.
Final Thoughts
The DLA-NP5 takes everything we loved about the NX5 and improved upon it. You get more horsepower, HDR10+ processing, and higher speed future proof inputs.
You get some high end features for its price point. We can not think of another projector with all glass lenses, true 4K, and lens memory for widescreen that is priced as low as the NP5. Then when you throw in JVC’s Frame Adapt HDR with Home Theater Optimizer, you have a projector that is hard to beat.
Even with screens as large as 2.40 160” diagonal, with a good Stewart StudioTek 130 G4 screen in a light controlled room, you will have plenty of output. Highly recommended!
Ready to get started? Check out our free interactive 3D home theater design tool and explore our recent home theater showcase videos that will inspire your vision for your theater.
At Audio Advice, we've been designing and installing high-performance home theaters & smart home systems for our customers in Raleigh and Charlotte, North Carolina, and surrounding areas for decades. In fact, we've delivered more custom theaters than anyone in the Southeast! We are now offering Home Theater Design no matter where you live in the United States! If you are interested in a custom home theater or upgrading your current system, give us a call at 888.899.8776, chat with us, or stop by our Raleigh and Charlotte, North Carolina showrooms. We can't wait to help you build your ultimate home theater!
Details & Specs
Key Features:
- 4K120p inputs with HDCP 2.3: Dual 48Gbps inputs with HDCP 2.3 provide the most future-proof connectivity and are ideal for next-generation source devices and current gaming consoles.
- High-Speed LSI for 4K120p input and video processing: 4K120p input is becoming more valuable every day and is effective in displaying high frame rate gaming content. Along with low latency mode, this opens up new possibilities for projectors to provide high-quality gaming on larger screens. The 0.69” native 4K D-ILA device complements this with improved drive performance.
- High resolution and high contrast with 0.69 inch native 4K D-ILA device: The DLA-NP5 is equipped with the same 0.69” native 4K D-ILA device as used on premium JVC models. D-ILA’s unique narrow-pitch pixel process makes it difficult to see the grid even on the largest screens, enabling smooth and high-definition video expression unique to native 4K.
- All-glass lens capable of resolving 4K information: The DLA-NP5 is equipped with a 65mm diameter all-glass lens with 17 elements in 15 groups to deliver high-resolution images that are in focus all the way to the periphery of the screen.
- HDR (High Dynamic Range) content: Support has been added for HDR10+, which uses dynamic metadata, along with the HDR10 format used in UHD Blu-ray and streaming. Both methods support wider color gamut such as BT2020, and 10-bit color gradation. The HLG (Hybrid Log Gamma) format used in broadcasting is also available.
- HDR10+ support: With HDR10+ the luminance information for each scene is embedded in the content as metadata so tone mapping can be performed according to the scene. This makes it possible to faithfully reproduce the HDR images as intended by the creators. By comparison, HDR10, the basic standard for HDR playback, has only two pieces of information: MaxCLL (Maximum Content Light Level), which represents the maximum brightness of the content, and MaxFALL (Maximum Frame Average Light Level), which represents the brightest average frame.
- JVC's unique Frame Adapt HDR and Theater Optimizer: JVC's Frame Adapt HDR performs dynamic tone mapping — either frame by frame, or scene by scene — based on analysis of HDR10 content, while Theater Optimizer automatically performs optimal tone mapping according to the installation environment. 18- bit level gamma processing suppresses tonal gradations in bright areas and blacks in dark areas and reproduces smooth gradations with high accuracy. Together, these two unique features deliver the best possible HDR image automatically.
- Auto Picture Mode Select: Auto Picture Mode Select allows the preferred picture mode to be preset for SDR (2D), SDR (3D), HDR and HLG. Once this has been done, completely automatic picture mode selection is ensured. The user does not need to do anything to enjoy their favorite content correctly.
- Improved accuracy of proprietary Clear Motion Drive image blur reduction technology: Clear Motion Drive is JVC’s original image blur reduction technology. It now offers smoother motion and greater accuracy by analyzing more frames of video than before. In combination with Motion Enhance, which optimizes the drive of the D-ILA device according to the movement of the image, this technology improves 4K motion reproduction.
- High brightness and high contrast design: Achieves 1,900-lumen brightness using a 265W ultra-high pressure mercury lamp and a highly efficient optical engine. 4K D-ILA devices and an optical engine with a wire grid achieve a native contrast of 40,000:1. The intelligent lens aperture analyzes the input image and automatically controls the black level, resulting in a dynamic contrast of 400,000:1. The synergy of high dynamic range and high brightness delivers the exceptional images JVC is known for.
Other Features:
- ISF-certified. Can be calibrated by ISF-certified engineers.
- The Installation Settings function allows up to 10 types of installation adjustments to be saved and easily recalled. These include lens memory, pixel adjustment, and screen masking. Screen size and gain, and aspect ratios can also be set.
- Auto-calibration is possible to optimize color and gamma performance. This requires an optional sensor and JVC calibration software, which is available as a free download.
- The Screen Setting Mode corrects color imbalance caused by screen characteristics.
- Resolution: 4,096×2,160
- Lens: 2X Optical Zoom 65 mm/All Glass (Motorized Focus & Zoom)
- Lens Shift: Vertical 80% Horizontal 34% (Motorized)
- Image size: 60 〜 200 inches
- Light Source: 265W (Lamp)
- Brightness: 1,900lm
- Contrast Dynamic: 400,000:1
- Native: 40,000:1
- Input:
- HDMI: 2 (48Gbps, HDCP2.3, No support for CEC)
- Output:
- Trigger: 1 (DC12V/100mA)
- 3D Synchro: 1 (Mini-Din 3pin)
- Controls:
- RS-232C: 1 (Dsub-9pin)
- LAN: 1 (RJ45)
- Service: 1 (USB Type A)* For firmware updates
- Video Formats:
- Digital: 480p, 576p, 720p 60/50, 1080i 60/50, 1080p 120/100/60/50/24, 2560×1440p 120/60 3840×2160p 120/100/60/50/30/25/24, 4096×2160p 120/100/60/50/30/25/24
- 3D Formats:
- Frame Packing: 720p 60/50, 1080p 24
- Side by Side: 720p 60/50, 1080p 60/50/24, 1080i 60/50
- Top & Bottom: 720p 60/50, 1080p 24
- Power Consumption: 420W (Standby: 1.5W Eco: 0.3W)
- Fan Noise: 24dB (Low Lamp)
- Power Supply: AC 100-240V, 50/60Hz
- Dimensions in Inches (Width x Height x Depth): 19 11/16 x 9 7/32 x 19 1/2
- Weight: 42.3lbs
