Sales & System Designer -
Charlotte, NC
Audio Advice is the fastest-growing audio consumer electronics company in the US. Over the past few years, our brand has been elevated to a national level leading us to become the destination for high-performance home audio, home theater, and home automation electronics.
We are seeking experienced Sales & System Designers to drive sales and deliver an exceptional experience to our customers. Using the best demonstration showroom in the state, our salesmen work with customers to understand their needs and offer the best solution within budget.
We offer products for music, movies, home automation, cameras, and security. Sales are both retail and custom which require installation services. These installation projects require the salesman to have high knowledge of the equipment and software in order to complete a design package used by the installation team.
Our most successful salesmen are great listeners, who value being solid consultants. They have the rare combination of being great with people and also having a high aptitude for technology in the home. Some leads will be provided by our best-in-class web advertising program and showroom visitors but our highest producing salesmen hunt for leads among builders, remodelers, architects, and designers.
Position Purpose
- Meet and/or exceeding sales, individual service quality, and team goals
- Create, maintain and improve customer relationships while interacting with customers on a daily basis during sales and product inquiry transactions.
Position Responsibilities
- Build audio, video, and home theater solutions that engage customers and drive profitability
- Drive repeat business by providing excellent service and thorough product knowledge to customers through relationship building and solutions sales.
- Keep customers informed on the status of their order, reconcile errors in a cost-effective manner, resolve post-order issues such as returns and follow up to ensure all customer needs are fulfilled.
Position Requirements
- Bachelor’s degree
- 3-5 years of A/V sales experience
- Ability to thrive in a fast-paced team environment, take initiative, and multi-task
- Strong written and oral communication skills
- A passion for high-performance audio and high-quality work
Position Characteristics
- Desire to compete and win
- An eye for detail
- Flexible and adaptive
- Process-oriented
- A passion for innovating and learning
Audio Advice Core Values
Embrace Responsibility
Act with Integrity
Lead through Service
Strive for Excellence
Interested in working with us? We’re always looking for passionate, talented folks to join our team! Email your cover letter and resume to jobs@audioadvice.com.